1. Scope and operator
This Privacy Policy applies to the ChainSentry iOS application, the website at chainsentry.app, and related support services (together, the “Service”). The Service is operated under the ChainSentry name (“ChainSentry,” “we,” “us,” or “our”). For privacy questions, contact [email protected].
2. Information we process
Information you provide
- Account information: username, confirmation that you are at least 18, language selection, and account settings.
- Security information: passwords and security PINs are processed as cryptographic hashes; the recovery code is stored as a digest rather than readable text.
- Feature input: saved assets, alert preferences, token contract or mint addresses submitted for checks, and feedback you choose to send.
- Referral and promotional information, when that feature is available: referral code, referring-account relationship, eligibility and activity dates, reward status, and a public blockchain receiving address that you choose to bind. Public addresses and transfers on public blockchains are visible to the public. We never request your private key or seed phrase.
- Support communications: messages, screenshots, and other details you include when contacting us.
Information processed automatically
- Device and app data: a generated installation identifier stored by the server in hashed form, device model, operating-system version, app version, language, time zone, Apple DeviceCheck status, and notification permission state.
- Push-notification data: an Apple Push Notification service (APNs) token and the alert preferences needed to deliver notifications.
- Technical logs: request date and time, IP address, user agent, API response status, security events, and diagnostic records created by our hosting infrastructure.
We do not use the Apple advertising identifier (IDFA), and we do not collect private keys or seed phrases.
3. How we use information
We process information to provide guest browsing and account features; save watchlists and alert rules; deliver push notifications; perform token checks; operate any disclosed referral promotion; prevent duplicate, automated, or abusive registrations; protect accounts and infrastructure; localize the Service; respond to support requests; diagnose failures; maintain records required by law; and improve reliability.
Depending on the law that applies to you, these activities rely on performance of the Service you request, your consent, our legitimate interests in security and reliable operation, or compliance with legal obligations.
4. Service providers and data sources
We may use service providers only as needed to operate the Service:
- Apple: APNs for notifications and DeviceCheck for anti-abuse checks.
- Hosting and infrastructure providers: server hosting, content delivery, backups, security, and operational logging.
- GoPlus or another security-data provider: a token contract or mint address may be sent for automated risk indicators. We aim not to attach your ChainSentry username to that request.
- QuickNode, Binance, CoinGecko, and similar market-data sources: these sources provide blockchain or market information to our server and do not need your App account identifier under our current design.
We may disclose information where required by law, to protect users or the Service, or as part of a business reorganization subject to appropriate safeguards. We do not sell personal information and do not share it for cross-company behavioral advertising.
5. External links and public blockchains
Curated briefs may link to third-party websites. When you leave ChainSentry, the third party’s terms and privacy policy apply. If you voluntarily provide a public blockchain address for an available feature, activity involving that address may be permanently visible on a public ledger. Do not provide a private key or seed phrase to ChainSentry or to anyone claiming to represent us.
6. Retention and account deletion
We retain account and feature data while your account is active and for only as long afterward as reasonably needed for security, dispute resolution, legal compliance, and fraud prevention. Operational logs and backups expire under our retention schedules unless a longer period is required for a security incident or by law.
You can request permanent account deletion in the app through Me → Account Security → Delete Account. After verification, active authentication tokens and account-linked feature records are deleted or de-identified, except for limited records we must retain by law or for legitimate security and anti-fraud purposes. You may also contact [email protected].
7. Security
We use HTTPS in transit, one-way hashing for passwords and security PINs, access controls, and operational safeguards appropriate to the Service. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
8. International processing
ChainSentry serves users across Southeast Asia. Information may be processed in a country or region different from where you live. Where required, we use contractual or other safeguards for international transfers.
9. Your choices and rights
You may browse core content as a guest, decline notifications, change language, edit saved monitoring, remove a bound public address where the feature permits, or delete your account. Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, or withdraw consent. Contact [email protected] to make a request. We may need to verify your identity before acting on it.
10. Children
The Service is not directed to children. Account registration requires confirmation that the user is at least 18 years old. If you believe a child has provided personal information, contact us so we can investigate and delete it where appropriate.
11. Changes to this policy
We may update this policy when the Service, our providers, or legal requirements change. We will publish the revised effective date on this page and provide additional notice where required.
12. Contact
Privacy and account requests: [email protected]
Website: https://chainsentry.app/